Terms and Conditions

Disclaimer

Always consult with your doctor/team of doctors and/or nutritionist before following any exercise plan or taking supplements to ensure that they will not interfere with conditions you may have or medication you may be taking. Some of the blog posts are from personal experience. Only when expressly noted is the information from another source or sources. 

Products sold through this website have not been evaluated by the FDA (Food and Drug Administration) and are not intended to diagnose, treat, cure, or prevent any disease.

Refund Policy

Refunds within 14 days of receipt of purchase on unopened, unused product in its original packaging. Please notify us as soon as possible so that we can process your return. For sanitary reasons, we will not accept returns of personal items (ex: feminine products, lip balms, deodorants).  Refunds are issued in the same manner used to pay for your order. Please note that shipping costs will not be refunded. If there is an issue with your order, please reach out to itholloway@thehollsonexperience.com. Please include your order number, reason, and your best contact information to set up your return or exchange. If a product must be sent back, please allow time to be received and processed before a return or exchange can be issued. 

Availability

If an item is out of stock, or becomes out of stock after your order is queued, the rest of your order will ship and you will receive an email stating the item(s) are out of stock and will ship as soon as it becomes available. 

Covid 19

As businesses start to fully open…and some not, please bear in mind that some of your favorite items may go out of stock, move slower, take longer to arrive

Sales Tax

All prices quoted are in USD. Louisiana sales tax is collected for all orders

Shipping

We currently do not ship outside of the United States. We fulfill orders Monday through Friday with the exception of holidays. Processing time may take up to 2 business days. Once your order has shipped, you will receive a notification with tracking information. Please allow up to 2 business days for the tracking information to update once received. We currently do not ship to PO Boxes or US territories.

Shipping Partners

We may utilize any shipping partner available to get your order delivered. During times of extreme busyness (ex: major holidays) our shipping partners may experience delays and days and times quoted may not be guaranteed. 

Shipping Exceptions

Berkey products cannot be shipped to CA or IA.

Hazardous Materials

Items in the E-Shop may contain hazardous materials (ex: contents under pressure, nail polish, alcohol or alcohol containing products). It is required by the US Department of Transportation that these items are only shipped via Standard ground due to air regulations and not Expedited. For this purpose, those items cannot be shipped outside of the Contiguous US.

Free Gifts

If you received a free gift with your purchase, it cannot be exchanged for a refund or other item.